![]() No thanks.Ĭost me $60 for postage and insurance for nothing. They offered to try again, if I would just send in the camera for another 2-week hiatus. The repair technician clearly did not even read (or understand) my instructions.Ī call to customer service got the explanation that, technically, the repair was done in 3 days, it just took a week and a half longer to log the camera in, and ship it back out. Guess what - they attempted repair on the illuminated focus points, not the problem clearly documented. Took several days from that point for Canon to even log it in, then another week goes by, and they send it back. Get the best deals for canon 5d mark iv at. Tracked the shipment to it's arrival in NJ. Sent detailed description of the problem, including a graphic of the viewfinder from Canon manual with a big red arrow pointing to the problem area. 4K Motion JPEG video (DCI cinema-type 4096 x 2160) at 30p or 24p in-camera still frame grab of 4K 8.8-Megapixel images multiple video options include Full HD up to 60p, and HD up to 120p. Had to send the 5D back because the illuminated information at the bottom of the viewfinder wasn't illuminating. New 30.4 Megapixel full-frame CMOS sensor for versatile shooting in nearly any light, with ISO range 100-32000 expandable up to 50-102400 (equivalent ISO). Its remarkable shutter, advanced AF and exposure and image processing systems help ensure virtually instantaneous response and performance at up to 7.0 fps, even at full resolution. After registering my new 5D online, I got a letter promising 3 day turnaround, and the pre-printed shipping label. A big leap in features over its predecessor, the Mark IV offers a larger 31.7MP sensor, expanded sensitivity, Dual Pixel CMOS Autofocus, 4k Video, touchscreen. The EOS 5D Mark IV camera is designed to keep up with the action. All rights reserved.I, too had a semi-nightmare with Canon NJ repair. ![]() This information was last reviewed for accuracy on June 14, 2023.Ĭopyright © 2023.
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